We want you to feel confident shopping with us. If you are not fully satisfied with your purchase, you may request a return or refund.
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Eligibility: Requests must be submitted within 7 days after delivery .
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Condition: Products must be unused, in their original packaging, and with all tags or labels intact. Items that are damaged, washed, or worn will not be accepted.
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Refund process: After we receive and inspect your returned item, your refund will be processed to the original payment method within 5–10 business days .
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Non-returnable items: For hygiene reasons, certain products such as underwear, swimwear, and earrings cannot be returned.
Example: If you receive a blouse in the wrong size, you can request a return and receive your money back once the blouse is received and checked.