f you would like to exchange a product for a different size, color, or due to a defect, we are happy to assist.
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Timeframe: Exchange requests must be submitted within 7 days of receiving your order.
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Process: Contact our customer service with your order number, photos (if applicable), and reason for exchange. We will provide the return instructions.
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Costs: If the exchange is due to a defect or wrong item sent, we will cover the return shipping. For size or preference changes, the customer is responsible for return costs.
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Availability: Exchanges are subject to stock availability. If the desired product is not available, we may offer a refund instead.
Example: If you ordered trousers in size M but need size L, you can request an exchange. If size L is out of stock, we will refund your payment.
